Because there is a need for technology to have a virtual appointment, there may be connectivity issues for the client or the counselor. However, the counselor can always meet with the client by phone to help troubleshoot the issue or provide the session via phone. In addition, clients may be challenged to find a confidential place within their environment to meet. In any situation, we put client-centered service first to solve barriers to our services. Lack of technology for the client will never cause us to not provide service.